Refund Policy
Refund Policy
We Accept Returns Only In These Cases:
- Item was damaged during shipping (please provide photos within 3 days)
- Wrong item was sent
We Cannot Accept Returns For:
- Change of mind
- Color differences (due to handmade nature)
- Size not matching expectation (please check measurements before ordering)
How to Request a Return:
- Contact us within 3 days of receiving the item
- Provide photos of the item
- We will process a replacement or full refund within 5 business days
Return Address:
Lunar Bloom
Bangning Cultural Park
No. 2, YuHua Avenue, Yuhuatai District
Nanjing, Jiangsu, 210000
China
Email: yunqingyiyu@gmail.com
Note: Each piece is handmade with care. Slight variations in color, size, and shape are normal and add to its uniqueness - this is not a defect.