Free shipping on orders over $69 · Handmade in Nanjing · Duties included · 14-day returns

Shipping policy

1. Shipping Methods & Costs


Orders under $69 will incur a flat shipping fee of $6.99. We offer free standard shipping on orders over $69. An estimated delivery date is shown at checkout. During peak shopping seasons, delivery may take longer than usual.

 

2. Shipping Destinations


We currently ship to the following countries: Australia, Austria, Belgium, Brazil, Colombia, Denmark, Egypt, Finland, France, Germany, Greece, India, Indonesia, Ireland, Israel, Italy, Jamaica, Kuwait, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Philippines, Poland, Portugal, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, and the United States.

We also ship to China, including the Hong Kong SAR, the Macao SAR and the Taiwan region. If your country is not listed, please contact us at hello@eastblooms.com or reach out through our online customer support to confirm shipping availability.


3. Customs Duties & Taxes

All orders are shipped DDP (Delivered Duty Paid) — duties & taxes included. Import duties and taxes are covered by us, so the price you see is the price you pay, with nothing extra due at customs. If you have any questions, please contact us at hello@eastblooms.com.

 

4. Order Processing & Delivery Times

Each piece is shaped by hand in our Nanjing studio. Please allow 3–5 days for production, plus 7–10 business days for shipping and delivery. During peak seasons, delivery may take a little longer. Please ensure your shipping address is complete, including your apartment or unit number if applicable. We cannot be held responsible for failed deliveries caused by incomplete or inaccurate address details.

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Notes on new chapters, studio stories, and a first look at new blooms.